Support
We're here to help you and your partner.
Contact Us
Have a question, feedback, or need help? Reach out to us:
support@unseal.lifeFrequently Asked Questions
How do I connect with my partner?
After creating your account, you'll receive a unique invite code. Share this code with your partner, and they can enter it when signing up to connect your accounts.
When do daily envelopes refresh?
A fresh set of deep, playful and romantic envelopes appears each day. Choose a question when you both have time, and answer at your own pace.
Can I change my answer?
Once you submit an answer, it cannot be changed. This encourages honest, spontaneous responses. If both partners haven't answered yet, you can wait and think before submitting.
How do I delete my account?
You can delete your account from Settings → Profile → Delete Account. This will permanently remove all your data. Your partner will be notified of the disconnection.
Is my data private?
Your answers are shared with your connected partner rather than posted publicly. We use service providers to operate the app and process stored data. Read our Privacy Policy for details.
Response Time
We typically respond within 24-48 hours. For urgent issues, please include "URGENT" in your email subject.